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IDProjectCategoryView StatusDate SubmittedLast Update
0000149WoR ImagerGeneralpublic2021-06-01 13:472021-06-30 20:03
Reporterswanser Assigned ToMario  
PrioritynormalSeverityminorReproducibilityhave not tried
Status closedResolutionno change required 
PlatformWindowsOSWindows 10 HomeOS VersionVersion 21H2
Product Version2.1.2 
Summary0000149: WoR.exe Refusing to Start Due To OS
Description

Hello,
After setting up the install.wim image correctly I then unzipped the latest WoR folder and ran WoR.exe. I was then greeted by the application telling me that I cannot use it because I am using the wrong OS. I am currently using Windows 10 Home 20H2 due to the fact I cannot upgrade due to update errors. I have tried several times with the same result and no change. I have included the logs for the WoR application and will be happy to give more evidence.
Thanks,
swanser

TagsNo tags attached.

Activities

swanser

swanser

2021-06-01 07:12

reporter  

WoR.2021-06-01 07_57_20.1606.log (390 bytes)    
2021-06-01 07:57:20.1606 [info] Windows on Raspberry 64-bit (version 2.1.2)
2021-06-01 07:57:21.0218 [info] Copyright � 2018-2021 Mario Balanica. All Rights Reserved.
2021-06-01 07:57:21.0844 [info] OS: Windows 10 Home ver 2009 (19041.1.amd64fre.vb_release.191206-1406)
2021-06-01 07:57:21.1155 [info] OS language: en-GB
2021-06-01 07:57:21.2093 [fatal] Incompatible Windows version!!
WoR.2021-06-01 07_57_20.1606.log (390 bytes)   
swanser

swanser

2021-06-01 13:47

reporter   ~0000268

Update: I have now updated my system to the latest 21H1 update and there is still no difference, I still have to try a few things.
swanser

swanser

2021-06-01 13:47

reporter   ~0000269

Update: I have now tried both dism.exe and sfc /scannow to find for anything wrong and still nothing.
Mario

Mario

2021-06-02 13:37

administrator   ~0000270

Can you try running the wmic path win32_Operatingsystem get Version command in a CMD window and post the output here?
swanser

swanser

2021-06-02 13:57

reporter   ~0000271

C:\WINDOWS\system32>wmic path win32_Operatingsystem get Version
ERROR:
Description = The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
Mario

Mario

2021-06-02 14:22

administrator   ~0000272

The WMI service isn't supposed to be disabled.
Run net start winmgmt in a CMD window as administrator. You can also do it via services.msc (look for "Windows Management Instrumentation").
swanser

swanser

2021-06-02 15:12

reporter   ~0000273

Managed to fix it using services(Turn out it was disabled). Here is the output to the earlier command:

C:\WINDOWS\system32>wmic path win32_Operatingsystem get Version
Version
10.0.19043

C:\WINDOWS\system32>
Mario

Mario

2021-06-02 15:25

administrator   ~0000274

Does the imager tool work now?
swanser

swanser

2021-06-02 15:28

reporter   ~0000275

Yes, it works now, sorry for the hassle, and thanks for your help.

Issue History

Date Modified Username Field Change
2021-06-01 13:47 swanser New Issue
2021-06-01 13:47 swanser Issue generated from: 0000148
2021-06-01 13:47 swanser Note Added: 0000268
2021-06-01 13:47 swanser Note Added: 0000269
2021-06-02 13:37 Mario Note Added: 0000270
2021-06-02 13:38 Mario Assigned To => Mario
2021-06-02 13:38 Mario Status new => feedback
2021-06-02 13:57 swanser Note Added: 0000271
2021-06-02 13:57 swanser Status feedback => assigned
2021-06-02 14:22 Mario Note Added: 0000272
2021-06-02 15:12 swanser Note Added: 0000273
2021-06-02 15:25 Mario Note Added: 0000274
2021-06-02 15:28 swanser Note Added: 0000275
2021-06-30 20:03 Mario Status assigned => closed
2021-06-30 20:03 Mario Resolution open => no change required